Payment Methods


Please select “Payment in Advance” during the “Payment Method” step and conclude your order.
You will receive our bank details and the order number on our sales confirmation e-mail.
Please transfer the entire amount to the specified account upon receipt of the sales confirmation specifying the order number.
You are responsible for paying any transfer costs and bank charges.
We will send your order as soon we have received payment in our account – provided the articles are available for shipment.
Processing fee:
for Swiss customers plus €4.50 excluding VAT
for Israeli customers plus €19.90 excluding VAT


In the Payment method order step, select "Credit card".
We accept the following credit cards:
- Visa
- MasterCard
You enter your card details in the check-out. Our website has state-of-the-art security server software with SSL encryption that protects your card data against eavesdropping and manipulation during transmission. The system checks whether the credit card participates in the 3-D security programs "Verified by Visa" or "Mastercard SecureCode". These security procedures have been developed specifically for these types of cards and check whether the legitimate cardholder and the legitimate online merchant actually participate in a transaction. If a credit card holder is registered with the 3-D Secure process using one of the registration methods, an additional query mask opens after entering the card data, which is linked to your bank and there, in addition, by entering the "Secure Code" (a password of your choice ) asks. The transaction is only carried out with the correct password. If your credit card is not registered for any of these procedures, payment will be made without further authentication.
DELIVERY
Our bikes are shipped exclusively in our specifically developed YT BikeBox (dimensions: 132cm x 82cm x 32 cm, weight 7kg).
Our bikes are 95% assembled but are 100% set up for you. All you need to do, is install the handlebars, derailleur, wheels and pedals. Then set-up the suspension according to your weight/preference, and off you go! It's that easy!
If you should have any questions regarding setup, please contact the UK Team on: +441483617781 or via the contact form.
As soon as your shipment has been dispatched, you will receive an email to inform you of this, together with your final invoice.
Your bike will be shipped to the UK via TNT/FedEx. Once the order arrives in the UK, it is passed to a local courier Xpress24, who will contact you to coordinate a suitable delivery date/time.
If you have any questions regarding delivery, please contact our UK customer service team: +44 1483 319004 (Mon-Fri 9am-4pm).
All in all, our bikes are currently available in 40 countries:
Andorra, Australia, Austria, Belgium, Bolivia, Bulgary, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain (not Canary Islands), Sweden, Switzerland, UK, USA
Unfortunately, due to logistical and insurance related reasons this is not possible.
We calculate the estimated ship date starting with the latest information we have from our suppliers and assembly factory. Given the high degree of uncertainty in the bicycle industry supply chain at the moment, we recognize that our ship dates will not be as precise as we would like – the majority of bikes will in fact ship earlier than our estimate, but in some cases, the promise date could be missed due to unanticipated delays in component delivery. We pro-actively inform pre-order customers via e-mail with any changes to the estimated ship date as we receive new information.
Shipping of bikes within Germany takes between 3-5 work days. Small parts can usually be delivered a litte faster.
Bikes are shipped with DB Schenker, small parts with DHL.
Once you received your bike, you have to mount the handlebars, wheels, rear derailleur and pedals. Then your bike will be ready to ride, as everything has already been pre-assembled in our factory. You only need to adjust the saddle height to your leg length and the suspension to your weight and personal preference. For setup recommendations, please use our Suspension Setup Guide.
If you have any questions about the setup, please contact our Customer Care team on +49 (0) 9191 7363050 or via service@yt-industries.com.
Our bikes are shipped exclusively in our specifically developed YT BikeBox (dimensions: 132cm x 82cm x 32 cm, weight 7kg).
The YT Bike Box is always part of the order.